About Alexia Shapewear
Alexia Shapewear, found online at AlexiaShapewear.com, is a shapewear company that says they want to help their customers “bring out that inner confidence and create a better version of yourself.”
How Does It Work?
Most women and men are familiar with the concept of shapewear, which are special undergarments that have been designed to help alter the wearer’s figure so that when they have on their regular clothing, their body appears smoother, slimmer, perkier, or whatever the particular goal of that shapewear piece may be.
Alexia Shapewear says that when they created their product line, they actually had two goals. The first was to create high quality shapewear products that made women look and feel their best. The second was to be able to provide these products at reasonable and affordable prices.
Currently this company sells a wide variety of products, making it difficult to quote a single or static price range for the items that you will find here, especially when you take into consideration the addition of new products throughout the year or the occurrence of sales and promotions.
In addition, customers should know that Alexia Shapewear products are also sold through a variety of third party retailers, which may offer customers different pricing for these items than they find on the Alexia website.
Unfortunately this company is very clear that because of the nature of the products they sell, they are simply unable to provide their customers with the ability to return or exchange any product purchased from this website.
They do say that if a customer receives a faulty or defective item that it is their responsibility to contact their Customer Service team via email within the first 72 hours of the date of delivery so that they can send you a replacement product.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
First, this company sells such a variety of products that customers will want to look for reviews regarding the specific piece of shapewear or product they are considering purchasing, as this will provide them with the most accurate and relevant information for their needs.
It does appear that some of the products that they sell are well-liked, but customers will want to truly consider why they are purchasing this product and whether it will truly meet their needs before they submit their order, as this company does not allow their customers to return their products for any reason, other than damage or defect.
Competitors and Alternatives?
There are so many different companies that sell varieties of shapewear to both women and men that customers who are looking for alternatives to this company and their products should be able to find an option that better suits their purposes.
If you have any experience with this company or their products, please leave your Alexia Shapewear reviews below.
16 ‘Alexia Shapewear’ Reviews
BEWARE!!! Do not order from this company. I ordered a jacket that cost $42.00. When I received it, it looked like a piece of felt sewn together. I would never wear anything like this. I e-mailed them and they said I could return, but they needed a tracking number. Went to the post office and was told that it would cost about $40 to return to China. I wish I would have read these reviews first.
I ordered a pair of the black leggings. Very poor quality, they look nothing like the picture, and the sizing is a joke. I ordered a large and it seemed like an XS. They will not accept returns. Please save your money - this is a complete rip off!
Do not trust this company
I would NOT recommend buying from this company. They delivered faulty goods to me and refuse to offer a replacement. The item took one month to be delivered (not even on time for Christmas as they were intended to be a present) and therefore when they arrived I was not home. As I did not get the package until 4 days later the company are now refusing to offer a replacement as I didn’t tell them about the faulty goods within 3 days. This is a very unfair policy and I would really recommend you do not purchase their brush cleaners for this reason.
SCAM from China
SCAM!!! THIS IS A CHINESE SCAM! They are spamming users on Instagram and Facebook, posting pics of products from other stores. I bought a pair of leggings for $40 (Sylvia Pleat leggings) and after 1 month I received leggings that were completely different, inferior quality, bad sewing, different color, horrible!. PACKAGE CAME from some address in CHINA. These are scammers operating from CHINA on FB and IG. Other name/brand I found to run the same scheme is FRAY.
If they show up in your FB feed, report them as SPAM!
If I could give them 0 stars, I would
I ordered a pair of pants online from Alexia & Co on 11/23/17. It wasn’t shipped until 12/2/17. I finally received it 12/16/17. The pants that I received were not even close to what was advertised online. They are very poor quality, two sizes too small and quite frankly, look cheap. I am extremely disappointed after waiting almost a month to receive them. I reached out to their Customer Service and my old option for return is to send them back to China and hope that they deem them acceptable for reimbursement. They refuse to pay for my return shipping. I will never purchase items from Alexia & Co again and I warn others from doing the same. Their product is not as advertised. It is very poor quality.
Don't order from them,
Ordered on November 29, December 9 started requesting refund, itmes not sent yet. BUT THEY TOOK PAYMENT ON November 29! . Only way to contact is via email. I have email documentation of refund requests daily starting December 9, suddenly receive email that they were so sorry but my items have shipped as of December 12! And I'd have to follow their return policy. I don't think so. Items ship from China and are still in China.
I've been in contact with US Attorney Generals office, and states Attorney General. Both have ongoing cases with Alexia .
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!! I ordered the Sylvia Pleat Leggings and they are terrible quality! The material is awful (feels like paper) and the fit is terrible.
I ordered a small and they sent a large. When I asked for the correct size and info on how to return the large they immediately charged me for another pair. I eventually got the small (and my money back for the extra charge) but they said all sales are final. THIS IS A CRAP COMPANY WITH CRAP PRODUCTS!!